At Polyversity International, we are committed to providing high-quality educational services and ensuring transparency in our enrollment and payment processes. This Refund & Cancellation Policy outlines the terms under which cancellations and refunds may be requested for our courses, training programs, certifications, and other services.
By enrolling in our programs or making a payment through https://polyversityinternational.com/, you agree to the terms of this Refund & Cancellation Policy.
1. Course Registration Cancellation
Students may request to cancel their course registration by contacting Polyversity International before the course begins.
Cancellation requests must be submitted in writing through our official contact channels.
2. Refund Eligibility
Refunds may be considered under the following circumstances:
- Duplicate or accidental payments.
- Cancellation of a course by Polyversity International.
- Failure to provide the enrolled service due to reasons solely attributable to Polyversity International.
- Other exceptional circumstances reviewed on a case-by-case basis.
Refund requests must include proof of payment and relevant enrollment details.
3. Non-Refundable Services
Unless otherwise required by applicable law, refunds are generally not available for:
- Courses already started or completed.
- Digital learning materials that have been accessed or downloaded.
- Online training sessions already attended.
- Examination or certification fees paid to third-party organizations.
- Administrative, registration, or application fees.
- Services explicitly marked as non-refundable at the time of purchase.
4. Course Cancellation by Polyversity International
If Polyversity International cancels a course, training session, or educational program, participants may be offered one of the following options:
- A full refund of eligible fees.
- Transfer to another available course.
- Credit toward a future program.
The appropriate option will be communicated to affected participants.
5. Refund Request Process
To request a refund, please provide:
- Full Name
- Email Address
- Course or Program Name
- Payment Receipt or Transaction Reference
- Reason for Refund Request
All requests will be reviewed individually.
6. Refund Processing Time
If a refund is approved, it will generally be processed within 7–14 business days.
Processing times may vary depending on:
- Payment provider
- Banking institution
- Credit card issuer
- International payment processing timelines
Refunds will normally be issued using the original payment method whenever possible.
7. No Guarantee of Refund
Submitting a refund request does not guarantee approval.
Each request is evaluated according to this policy and any applicable laws.
8. Changes to Enrollments
Depending on the program, Polyversity International may allow:
- Course transfers
- Schedule changes
- Deferrals to a later intake
Such requests are subject to availability and approval and may incur administrative charges where applicable.
9. Third-Party Services
Some programs may include services provided by external organizations, examination bodies, universities, or certification partners.
Refunds for fees paid to third parties are subject to the policies of those organizations and may not be controlled by Polyversity International.
10. Exceptional Circumstances
Polyversity International reserves the right to consider refund requests arising from exceptional or unforeseen circumstances on a case-by-case basis. Approval is at the sole discretion of the institution and in accordance with applicable laws.
11. Policy Updates
We reserve the right to update or modify this Refund & Cancellation Policy at any time. Any changes will be published on this page with an updated Effective Date.
12. Contact Us
If you have questions about this Refund & Cancellation Policy or wish to submit a cancellation or refund request, please contact us using the contact information available on our website.